Table of Contents

1. Your Account
2. User-Generated Content
3. Prohibited Activities
4. Disclaimer of Warranties
5. Updates and Modifications to Software and Services
6. Payments, Fees, and Charges
7. Virtual Assets Terms
8. Intellectual Property Rights
9. Third-Party Software, Content, and Services
10. Termination
11. User Appeals and Remedies
12. Algorithms and Automated Decision-Making
13. Your Legal Rights
14. General
15. Community Guidelines
16. Mobile Applications Terms

1. Your Account

1.1. Account Creation

To access and use certain content on the Platform, you may be required to create an account with us ("Your Account").

1.2. Personal Use Only

Your Account is for your personal use only. You are prohibited from giving, lending, transferring, or otherwise permitting any other person to access or use your account.

1.3. User Identifiers

The user identifiers (such as user IDs) assigned by the Platform as part of our Services remain our property. We reserve the right to disable, recycle, and reuse these identifiers once your account is terminated or deactivated by either you or us for any reason.

1.4. Your Responsibilities

You are responsible for:

1. Safeguarding Information: Safeguarding the information associated with your account, including any passwords used to access your account and our Services.
2. Ensuring Compliance: Ensuring that all use of our Services under your account complies with these Terms.

1.5. Notification of Compromise

If you suspect or know that your account or password has been compromised, you must promptly notify us at support@cameldom.com . Unless we receive and confirm your notification regarding the compromise of your account and/or password, we will assume that the use of your account is by you.

1.6. Responsibility for Activities

You agree to be solely responsible for all activities that occur under your account, whether authorized or not.

1.7. Account Disablement

We reserve the right to disable your account at any time, including but not limited to situations where you fail to comply with any provision of these Terms, in accordance with our reasonable discretion. We may also disable your account if we believe your activity, at our discretion, may cause harm, damage, or infringe upon the rights of any third party, or violate any applicable laws or regulations.

2. User-Generated Content

2.1. Definition

"User-generated content" (UGC) refers to content that users contribute to an app and which is visible to or accessible by at least a subset of the app's users.

2.2. Acknowledgment and Agreement

When you submit, upload, transmit, or display any data, information, media, or other content related to your use of our Services ("Your Content"), you acknowledge and agree that:

1. Ownership and Responsibility: You retain ownership of Your Content and remain responsible for it at all times.
2. Privacy Policy: Our use of Your Content is governed by our Privacy Policy.
3. License Grant: By posting, sharing, uploading, or otherwise making Your Content available on the Platform, you grant us and our affiliates a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use Your Content. This includes the right to create derivative works of Your Content for the following purposes: publicly displaying, publicly performing, promoting, developing, and improving our Services, including any services related to your submission and any future services we may offer. In using Your Content for these purposes, we and our affiliates may copy, store, process, adapt, modify, translate, execute, distribute, and publish Your Content, including distribution methods developed in the future, provided they are incorporated into the Services you use. We may share Your Content with third parties who help provide, promote, develop, and improve our Services. However, we will not sell Your Content to such third parties (other than our affiliates) for their own purposes (i.e., purposes unrelated to our Services).
4. Compliance and Content Integrity: You agree to comply with all instructions and terms when submitting Your Content. You are solely responsible for ensuring that:
   • (a) Necessary Rights: You have the necessary rights to post, transmit, display, or otherwise make Your Content publicly available and grant us the rights outlined in these terms.
   • (b) Non-Infringement: Your Content, and our use of Your Content as permitted under these terms, does not infringe or violate the rights of any third party or any applicable laws or regulations.
5. Warranty and Liability: You warrant that any content you submit complies with these requirements, and you agree to indemnify and hold us harmless for any breach of this warranty. This means you will be liable for any loss or damage resulting from a breach of this warranty.
6. Right to Edit or Remove Content: We reserve the right, at our sole discretion, to cut, crop, edit, or refuse to publish Your Content. We may also remove, block, or delete any content you submit if, in our discretion, Your Content does not comply with our content standards or violates these terms. Additionally, we have the right, but not the obligation, to remove or block any content (i) that we believe violates these terms, or (ii) in response to complaints from other users or third parties, with or without notice, and without liability to you. We recommend that you keep a backup of Your Content on your personal device(s) to ensure you have permanent access to it, as we do not guarantee the retention of Your Content.
7. No Guarantee of Content Quality: We do not guarantee the accuracy, integrity, appropriateness, or quality of any content, including Your Content. Under no circumstances will we be liable for any loss or damage arising from Your Content.
8. Disclosure of Identity: In certain situations, we may disclose your identity to any third party who claims that Your Content infringes on their intellectual property rights or privacy rights. Disclosure will occur only pursuant to a legally binding court order.
9. Non-Confidential and Non-Proprietary Content: Any content you submit will be considered non-confidential and non-proprietary. You must not post any content you consider confidential or proprietary. By submitting Your Content, you represent and warrant that you own the content or have obtained all necessary permissions, clearances, or authorizations from the content owner to submit it to the Services, transmit it to other third-party platforms, and/or use third-party content.
10. Viewing Content at Your Own Risk: You acknowledge that viewing content provided by others on the Services is at your own risk. The content on our Services is for general informational purposes only and is not intended to serve as professional advice. You should seek appropriate advice before taking any action based on the content on our Services.
11. No Endorsement of Third-Party Content: We make no representations, warranties, or guarantees, express or implied, that any content on the Platform (including Your Content) is accurate, complete, or up to date. Our Services may contain links to third-party websites or resources for your information, but we have no control over these external sites. The presence of such links does not imply our endorsement of the linked websites or the information obtained from them. We do not assume any responsibility for the content on third-party websites.
12. Pre-Screening and Content Monitoring: To the extent permitted by law, we do not assume any obligation to pre-screen, monitor, review, or edit content posted by you or other users on the Platform, including Your Content.
13. Waiver of Rights: By posting Your Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to Your Content. You also waive any rights of privacy, publicity, or any similar rights in connection with Your Content unless you apply privacy settings when posting. To the extent any moral rights are not transferable, you waive and agree never to assert any moral rights or support any action based on such rights in relation to Your Content.

3. Prohibited Activities

3.1. General

Unless otherwise required by applicable laws and regulations, we have no obligation to monitor User Content and are not responsible for monitoring inappropriate or illegal content or conduct by other users. However, we reserve the right, at our sole discretion, to monitor and/or record your interactions with the Services and other users (including voice chats, text communications) when you are using our Services.

3.2. Prohibited Activities

You agree not to engage in any of the following prohibited activities in connection with or related to our Services, or to allow anyone else to engage in such activities using your account:

1. Impersonation or Misrepresentation: Impersonate any person or misrepresent your affiliation with any individual or entity when registering an account (including creating a false account name or accessing another user's account), or using our Services for communication, sharing, or posting any content or information.
2. Unauthorized Copying or Modification: Copy, modify, adapt, translate, reverse-engineer, disassemble, decompile unauthorized content to the fullest extent permitted by law, or create derivative works based on the Services, including any document, form, file (or any part thereof), or attempt to identify any source code, algorithm, method, technology, or any derivative works contained in the Platform.
3. Spam or Unsolicited Communication: Send unsolicited or unauthorized spam (such as spam comments on our social media services), advertising, promotional materials, or any other commercial communications.
4. Commercial Use: Use our Services for any commercial purpose or the benefit of any third party, except as expressly permitted by these terms or by us from time to time. This includes but is not limited to:
   • (a) Publishing information about products or services you or any company you have a direct or indirect interest in provide.
   • (b) Publishing products or services that compete with those offered by us or any company in which you have an interest.
   • (c) Posting content in exchange for monetary or other compensation from a third party.
   • (d) Publishing information about third-party suppliers' products or shipping availability, whether or not they compete with us.
   • (e) Posting in any other misleading or deceptive manner.
5. Unreasonable Content: Submit, upload, transmit, or display any content via our Services that is deemed unreasonable by us (whether publicly displayed or not, and whether directly or indirectly shown to other users).
6. Legal Violations: Violate any law or regulation, or engage in conduct that may violate any applicable law or regulation while using our Services.
7. Harmful or Deceptive Behavior: Cause harm or damage to any person or property, engage in fraudulent, false, misleading, or deceptive activities, or harm or exploit any individual (adult or minor) in any manner, including through bullying, harassment, or threats of violence.
8. Discriminatory or Abusive Conduct: Hate, harass, abuse, racially or ethnically offend, defame, insult others (publicly or privately), threaten, profane, or make others feel repugnant.
9. Encouragement of Self-Harm: Promote or encourage self-harm in any form.
10. Intellectual Property Infringement: Infringe upon our rights or the rights of any third party, including intellectual property rights, confidentiality, privacy rights, or other contractual rights.
11. Offensive Content: Share pornographic, explicit, violent, or offensive content, or encourage such behavior.
12. Illegal Activities: Engage in illegal or potentially illegal activities or transactions, including the sale of illegal drugs, money laundering, gambling, or the distribution of gambling information.
13. Unauthorized Access or Modification: Use our intellectual property (such as trademarks, logos, proprietary information) or otherwise violate our intellectual property rights by designing any software or application to access our Services, or attempting to bypass any security features or systems.
14. Automated Tools or Bots: Use automated bots, crawlers, data mining tools, or any similar tools, or attempt to artificially promote content using automated means.
15. Impersonating the Platform: Engage in any "frame," "mirror," or other technologies designed to simulate the appearance or functionality of our Services.
16. Interference with Service Access: Interfere with or attempt to interfere with any user's or third party's access to our Services.
17. Malicious Software: Deliberately distribute viruses, worms, Trojan horses, corrupted files, or other malicious code.
18. Privacy Violations: Use our Services to share or publish personally identifiable information of others without their express consent.
19. Testing Service Vulnerabilities: Explore, test, or attempt to circumvent security functions, vulnerabilities, or systems in our Services or those of other users.
20. Creating Multiple Accounts: Create multiple accounts for malicious or abusive purposes.
21. Encouraging Violations of These Terms: Engage in any activity that encourages others to violate these terms.
22. Objectionable Material: Publish or disseminate material that, at our sole discretion, is objectionable, or that may restrict or prevent others from using the Services.
23. Misuse of Licensed Items: Use our intellectual property rights (such as trademarks, logos, service marks) in a manner that violates these terms or applicable laws.
24. Selling Platform Licenses: Sub-license, rent, lease, or sell Platform licenses.
25. Unauthorized Charges: Charge others directly or indirectly for accessing the Platform or Services.
26. False Endorsement: Imply that we support or endorse any product, service, or content without our express consent.
27. Unauthorized Communications: Transmit unauthorized communications, including spam, through the use of licensed items.
28. Removing Proprietary Notices: Remove, obscure, or modify any copyright, trademark, or proprietary notices from the Platform.
29. Modification or Derivation of Licensed Items: Copy, adapt, modify, or create derivative works from the Licensed Items in any manner not expressly permitted by these terms.
30. Circumventing Platform Operations: Attempt to interfere with or disrupt the lawful operations of the Platform.
31. Using Unauthorized Software: Use cheating, exploitation, or any unauthorized third-party software designed to interfere with the Platform.
32. Overburdening Platform Servers: Interfere with or overburden any server that supports the Platform.
33. Unauthorized Plug-ins: Develop plug-ins or external components that are not expressly allowed by us.

3.3. Right to Remove or Disable Access

We reserve the right to remove or disable access to any content at any time, for any reason, or without notice, at our sole discretion. Reasons for removal may include content deemed objectionable, in violation of these Terms or Community Guidelines, or otherwise harmful to our Services or users. If you believe such removal was erroneous, you may submit an appeal pursuant to Section 11 (User Appeals and Remedies).

3.4. Indemnification

You agree to defend, indemnify, and hold harmless us, our parents, subsidiaries, and affiliates, and their respective officers, directors, employees, agents, and consultants from all claims, liabilities, costs, damages, losses, and expenses (including, but not limited to, attorney's fees and expenses) arising out of any breach of these Terms by you (or any user of your account), including, but not limited to, any violation of your obligations, representations, or warranties.

4. Disclaimer of Warranties

4.1. Statutory Rights

Nothing in these terms shall affect your statutory consumer rights that cannot be waived or altered by agreement. You shall continue to exercise such rights as a consumer, irrespective of these terms.

4.2. "As Is" Basis

The Services are provided "AS IS" and without any warranty or representation of any kind. Specifically, we make no representations or warranties, express or implied, and do not guarantee that:

1. The Services will meet your particular requirements.
2. The Services will be uninterrupted, timely, secure, or error-free.
3. Any information obtained through your use of the Services will be accurate, reliable, or complete.
4. Any defects in the operation or functionality of the software provided as part of the Services will be corrected.

4.3. No Other Warranties

Except as expressly stated in these terms, no other representations, warranties, or conditions (including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or conformity with description) shall apply to the Services.

4.4. Right to Modify Services

We reserve the right to modify, suspend, withdraw, or limit access to all or any part of our Platform at any time, without prior notice, for business or operational purposes.

5. Updates and Modifications to Software and Services

5.1. Update Deployment

We may, exercisable at our sole discretion, develop and distribute corrections, updates, upgrades, and new versions (collectively "Updates") for the Software and/or Services.

5.2. User Obligations

You hereby:

1. Authorization: Authorize us to deliver Updates to your device through automated or manual means.
2. Acknowledgment of Potential Issues: Acknowledge and agree that failure to install available Updates may result in:
   • (a) Partial or complete loss of functionality as described in official specifications.
   • (b) Degradation of Service performance below documented standards.
   • (c) Cessation of operational capability.

5.3. Update Disclaimer

Notwithstanding the foregoing:

1. Availability: No representation is made regarding the availability of Updates for any particular Service.
2. Compatibility: Continued compatibility with your device hardware/operating system is not guaranteed.

5.4. Modification Rights

We expressly reserve the right to:

1. Functionality Changes: Alter or restrict Software/Service functionalities.
2. Support Termination: Terminate technical support for prior versions.
3. Access Disabling: Disable access to Services operating without the latest Updates.
4. Service Withdrawal: Withdraw Service availability without prior notification.

6. Payments, Fees, and Charges

6.1. Payment Processing

All payments conducted through the Platform (whether to Us or third parties) shall be subject to the following:

1. Compliance: Compliance with the terms of the relevant payment channels, including but not limited to anti-money laundering policies and geographical restrictions.
2. Limits and Verification: Acceptance of transaction limits and verification requirements imposed by payment service providers.
3. Exchange Rate Differentials: Assumption of exchange rate differentials arising from currency fluctuations.

6.2. Third-Party Payment Liability Exclusion

We expressly disclaim:

1. Malfunctions: Liability for malfunctions in third-party payment systems, including technical errors, fraudulent transactions, or settlement delays.
2. Disputes: Any obligation to intervene in disputes between users and third-party payees.
3. Warranties: Warranties regarding the legality or compliance of cross-border payments.

6.3. Cost Allocation

You shall bear sole responsibility for:

1. Transaction Fees: All transaction fees associated with Platform usage (including issuing bank fees).
2. Taxes and Levies: Statutory taxes and levies such as value-added taxes or digital service taxes in applicable jurisdictions.
3. Payment Failure Costs: Costs incurred due to payment failures resulting in fund immobilization.

6.4. Price Adjustment Mechanism

We reserve the right to:

1. Price Modification: Modify service pricing with fourteen (14) calendar days' prior notice via platform announcement.
2. Differentiated Pricing: Implement differentiated pricing for regional services.
3. Tax Adjustments: Adjust tax-inclusive prices immediately in response to tax rate changes.

6.5. Virtual Goods Specific Provisions

Unless mandated by applicable laws:

1. No Rescission: Virtual goods and virtual currency (regardless of usage status) shall not be subject to the right to rescind the contract.
2. Account Suspension: Account suspension shall not affect the non-refundability of purchased virtual items.
3. Pricing Errors: Pricing errors shall not constitute binding contractual obligations.

7. Virtual Assets Terms

7.1. Ownership

All virtual goods, virtual currency, and related digital assets (collectively, "Virtual Assets") within the Platform are the exclusive intellectual property of the Licensor. No title or ownership interest in Virtual Assets is transferred to any user.

7.2. Limited Use License

Subject to these Terms, you are granted a non-exclusive, non-sublicensable, non-transferable, and revocable license to:

1. Access Virtual Assets.
2. Utilize Virtual Assets solely within the Platform.
3. Display Virtual Assets through authorized interfaces.

7.3. Acquisition

Virtual Assets may only be obtained through:

1. Direct purchase using Platform-approved payment methods.
2. Participation in authorized promotional activities.
3. Achievement of specified in-Service milestones.

Virtual Assets are not legal tender, have no fiat currency equivalent, and cannot be transferred outside the Platform.

7.4. Prohibited Transactions

You agree not to:

1. Engage in peer-to-peer trading of Virtual Assets.
2. Facilitate gray market transactions of Virtual Assets.
3. Exploit system vulnerabilities to duplicate Virtual Assets.
4. Use Virtual Assets as collateral.

7.5. Account Termination

Upon account termination (whether voluntary or involuntary):

1. All Virtual Asset licenses immediately expire.
2. No refunds or compensation for Virtual Assets will be provided.
3. Transaction records may be deleted.
4. We have no obligation to assist with data migration.

You may delete your account at any time. Upon account deletion, all Virtual Currency in your account will be immediately forfeited, and no refunds will be provided for any unused Virtual Currency. We recommend using your Virtual Currency before initiating account deletion.

7.6. Fraud Prevention and Security

We reserve the right to:

1. Invalidate Virtual Assets obtained through unauthorized means.
2. Impose account sanctions for marketplace manipulation.
3. Disable Virtual Assets suspected of facilitating illegal activities.
4. Cooperate with law enforcement.

7.7. Platform Management and Modification

We may:

1. Modify Virtual Assets' attributes without notice.
2. Remove Virtual Assets deemed inappropriate.
3. Discontinue Virtual Asset systems.

All sales of Virtual Items are final. You acknowledge that you do not own the Virtual Items; they are provided for your enjoyment of our Services.

7.8. Virtual Items and Subscription Services

Virtual Items and subscription services must be purchased through officially approved channels, such as the App Store or Google Play.

7.9. Prohibited Activities

Account sharing, private transactions, and prohibited proxy recharging (including purchasing Virtual Currency through unofficial channels or entrusting accounts to third parties for recharging) are strictly prohibited. These activities disrupt the Platform's normal operation, compromise user accounts and personal information, and often involve scams leading to financial loss. Prohibited proxy recharging includes, but is not limited to:

1. Purchasing and recharging from unofficial third-party platforms.
2. Private transactions with third parties.
3. Providing user accounts to third parties for login and recharging.
4. Malicious refunds after recharging.

We will take action against these violations, including but not limited to:

1. Revoking all Virtual Currency and purchased items associated with the unauthorized activity.
2. Freezing all remaining Virtual Items in the account pending resolution.
3. Temporarily or permanently banning the account.

We are not liable for any losses or damages resulting from unofficial proxy recharging, malicious refunds, or unauthorized account transactions.

7.10. Reporting Violations

To report issues with Virtual Items or suspected violations (such as proxy recharging, malicious refunds, or unauthorized account transactions), please use the in-app feedback feature or contact us at support@cameldom.com.

8. Intellectual Property Rights

8.1. Ownership Retention

All intellectual property rights in the Platform, including but not limited to:

1. Copyrights: Copyrights in source code, object code, and user interfaces.
2. Patents: Patents covering operational methodologies.
3. Trade Secrets: Trade secrets embodied in algorithms.
4. Derivative Works: Derivative works created through Updates.

shall remain the exclusive property of Licensor and/or its affiliates. No implied licenses are granted beyond express terms herein.

8.2. Usage Restrictions

You covenant not to:

1. Reverse Engineering: Reverse engineer, decompile, or disassemble any software component.
2. Proprietary Notices: Remove proprietary notices or tamper with digital rights management systems.
3. Domain Names: Register domain names confusingly similar to our trademarks.
4. Brand Elements: Utilize brand elements in metatags/keywords for search engine optimization.

8.3. User-Generated Content

By submitting content to the Platform, You:

1. Warrant Rights: Warrant ownership of all necessary rights.
2. Grant License: Grant us a perpetual, royalty-free license to use, modify, and sublicense such content.
3. Indemnify Us: Indemnify us against third-party infringement claims arising from Your submissions.

8.4. Trademark Protocols

Use of our registered trademarks requires prior written authorization, except for:

1. Nominative References: Nominative references in academic publications.
2. Legal Disclosures: Legally mandated disclosures.
3. Parody/Satire: Parody/satire protected under fair use doctrines.

8.5. Infringement Management

We may, exercisable at our discretion:

1. Technological Measures: Implement technological measures to prevent unauthorized access.
2. Account Termination: Terminate repeat infringers' accounts under DMCA-style "three-strike" policies.
3. Information Disclosure: Disclose infringer information to rights holders pursuant to court orders.
4. Injunctive Relief: Seek injunctive relief and statutory damages for trademark counterfeiting.

8.6. Feedback Mechanism

Unsolicited suggestions regarding the Platform shall be deemed:

1. Non-Confidential: Non-confidential information.
2. Unrestricted Use: Subject to unrestricted commercial utilization.
3. Irrevocable Assignment: Irrevocably assigned without attribution requirements.

9. Third-Party Software, Content, and Services

9.1. Third-Party Content

When using our Platform or Services, you may have access to content from various sources, including content posted by you and/or other users, content provided by third-party providers, content displayed in advertisements prepared by third parties, or any other third-party content made available or accessible (collectively referred to as "Third-Party Content"). We do not assume responsibility for, nor do we provide support or guarantees regarding the legality, accuracy, reliability, or completeness of any Third-Party Content submitted, transmitted, displayed, or linked through our Platform, Services, or by our advertisers. You acknowledge and agree that, by using our Platform or Services, you may be exposed to content that is inaccurate, misleading, defamatory, offensive, or illegal. Any reliance on or use of our Platform, Services, or any content accessible through our Platform or Services is solely at your own risk. Your use of our Platform or Services does not grant you any rights to access or use content related to your use of the Platform or Services.

9.2. Third-Party Services

We do not guarantee the quality, reliability, or suitability of any third-party services provided, advertised, or linked through our Platform or Services, and we assume no responsibility for your use of, or relationship with, any such third-party services. If you access third-party services through our Platform or Services, you agree to comply with any terms and conditions applicable to those services.

9.3. Additional Terms

From time to time, third-party content and services may be made available to you through our Platform or Services, which may be subject to additional terms, including those imposed by the relevant third-party providers. In such cases, you agree to comply with any additional terms and conditions related to such third-party content and services as communicated to you.

9.4. Review and Removal

While we may review (but are not obligated to review) third-party content or services provided through our Platform or Services to determine whether they comply with our policies, applicable laws, and regulations, or whether they are objectionable, we reserve the right to remove or refuse to provide or link to certain content or third-party services if they infringe intellectual property rights, are obscene, defamatory, abusive, infringe any rights, or pose a risk to the security or performance of our Platform or Services.

9.5. Disclaimer

Notwithstanding the foregoing, we do not assume any responsibility for, nor do we endorse, support, or guarantee the quality, reliability, or suitability of any content, software, plug-ins, tools, or data provided by third parties in connection with the use of our Platform or Services. Any reliance on or use of such third-party content, software, tools, plug-ins, or data is at your own risk. You must comply with any additional terms that apply to third-party content, software, tools, plug-ins, and data.

10. Termination

10.1. Suspension or Termination

We reserve the right to temporarily or permanently suspend or terminate your user account, or restrict your access to some or all of the Services, with or without prior notice to you, under the following circumstances:

1. Violation of Terms: We reasonably believe that you have violated these terms, or that you are likely to violate these terms, including any related agreements, policies, guidelines, or applicable laws and regulations.
2. Harm to Services or Third Parties: Your activities, in our sole discretion, may cause harm to us, our Services, or third-party rights (including intellectual property rights).
3. Legal Requirements: We are required to respond to requests from law enforcement or other government agencies under applicable legal procedures.
4. Technical or Security Issues: There are unforeseen technical or security issues that affect our Services.
5. Account Inactivity: Your account has been inactive for an extended period.

Subject to your right to appeal as outlined in Section 11.

10.2. Notification of Permanent Closure

If we decide to permanently close or terminate your user account, we will notify you in advance, providing you with an opportunity to access and save your information and content, unless we have reasonable grounds to believe that continued access to your account could harm us, our Services, or violate legal requirements imposed by law enforcement or government agencies, or infringe third-party rights.

10.3. Access Restriction

Depending on your legal rights, if your account is temporarily or permanently suspended or terminated, your access to your username, password, and any associated content or information may be restricted or terminated. As we do not guarantee the permanent availability of your content, we recommend that you back up any content you wish to retain.

11. User Appeals and Remedies

11.1. Scope of Application

You have the right to submit an appeal if you disagree with any of the following decisions made by the Platform:

1. Suspension, restriction of functionality, or termination of your account;
2. Removal, blocking, or restriction of visibility of your user-generated content;
3. Freezing, deduction, or determination of abnormality of your virtual assets;
4. Any other significant administrative decision that we believe may affect your use of the Services.

11.2. Appeal Channel

To ensure processing efficiency and record retention, the Platform has established a unified appeal intake email address. You must submit appeals via email to: support@cameldom.com.

11.3. Appeal Process

1. Submission Requirements: Please mark the email subject as "Account Appeal" or "Content Appeal" and provide your account information, the specific content affected, and the grounds for your appeal in the body of the email. Where necessary, please attach relevant supporting documentation.
2. Review and Processing: We will conduct an internal review within a reasonable time after receiving your email (typically 5-10 business days). During the review period, the relevant decision will generally remain in effect unless it involves a significant error or legal risk.
3. Final Decision: The decision made by the Platform based on the review results shall be final. We will notify you of the review outcome via email. To the extent permitted by applicable law, the Platform reserves the final right of interpretation regarding appeal outcomes.

11.4. Limitation of Rights

If we discover that a user is abusing the appeal mechanism (e.g., frequently submitting appeals without substantive content, maliciously harassing customer service, etc.), we reserve the right to restrict or refuse to process subsequent appeal requests from such user.

12. Algorithms and Automated Decision-Making

12.1. Use of Technology Statement

To provide you with safer, more convenient, and personalized services, the Platform may use automated technologies, algorithmic models, and machine learning systems (collectively referred to as "Automated Systems"). These systems are primarily used for the following content management and service optimization purposes:

1. Content Distribution: Displaying relevant information based on your behavioral preferences;
2. Security and Risk Control: Identifying fraud, abuse, policy-violating content, and abnormal account behavior;
3. Service Optimization: Analyzing system operational data to improve product functionality.

12.2. Transparency and Confidentiality Reservation

You understand and agree that the specific logic, parameter weights, and core technical details of the Automated Systems constitute the Platform's trade secrets and intellectual property. To protect system security and prevent malicious circumvention, we are unable to disclose specific algorithmic code or decision tree structures to you. We will inform you of the primary purposes and potential impacts of automated decision-making in a general manner.

12.3. Human Intervention and Correction

Although we rely on Automated Systems to improve efficiency, we reserve the right to conduct manual review for decisions involving significant rights and interests, such as account bans or asset freezing (see Section 11 Appeals Mechanism for details). If you believe an automated decision contains a clear error, you may apply for human intervention through the appeal channel.

12.4. User Control

To the extent permitted by applicable laws and regulations, you may have certain controls regarding personalized recommendations (e.g., opting out of personalized recommendations). Specific operation methods please refer to the settings page within the Platform or the Privacy Policy.

13. Your Legal Rights

Nothing in these terms shall override your mandatory rights under applicable laws and regulations. In the event of any conflict between these terms and your mandatory rights, the latter shall take precedence.

14. General

14.1. No Unstated Claims

You agree that no claim shall be made against us for any statement not expressly provided for in these terms.

14.2. Severability

The invalidity or unenforceability of any provision (or part of a provision) of these terms shall not affect the validity or enforceability of any other provisions (or the remainder of such provision).

14.3. Amendment of Terms

If a court determines that we are unable to enforce any part of these terms as written, we may, to the extent permitted by applicable laws and regulations, amend such terms with similar provisions without altering the remaining provisions of these terms.

14.4. No Waiver

No delay or failure in enforcing any provision of these terms shall be construed as a waiver of any right under that provision.

14.5. Survival of Obligations

Any rights and obligations under these terms shall, by their nature, survive and remain in effect, including but not limited to any obligations related to liability or indemnification (if any), which shall survive the termination or expiration of these terms.

14.6. Third-Party Enforcement

No party other than you and us (subject to applicable laws and regulations) has the right to enforce these terms against any party, and you may not delegate, assign, or transfer these terms, or any rights or obligations hereunder, without our prior written consent. We reserve the right to assign, transfer, or subcontract these terms, or any part of our rights and obligations hereunder, without your prior consent or notice. You acknowledge and agree that under no circumstances shall our partners or affiliates assume any liability under these terms.

14.7. Entire Agreement

These Terms constitute the entire legal agreement between you and us and govern your use of the Services, superseding any prior agreements between you and us with respect to the Services.

14.8. Security

We do not guarantee that our Services will be secure or free from bugs, viruses, or other harmful components. You are solely responsible for configuring your information technology, computer programs, and Platform to access our Services, and you should use your own virus protection software.

15. Community Guidelines

The Camel Community Guidelines, which we update periodically, serve as an important code of conduct to ensure a safe and friendly environment. Violation of these guidelines may result in the removal of your account and/or content. In addition, users must also comply with their local laws. We reserve the right to monitor and report content to authorities, as permitted by applicable law.

Our Terms of Service guidelines are designed to foster trust, respect, and a positive environment for all members of the community. We trust all users to respect the community and help keep Camel harmonious and welcoming for everyone.

Camel is strictly NOT the place to post, share, or promote any of the following content:

15.1. Harmful or Dangerous Content

By using Camel, you are joining a global community. Do not post or share content that could harm other users or encourage them to harm themselves—whether through physical, emotional, financial, or legal harm.

1. Terrorist and Criminal Organizations: Terrorist organizations and any other criminal organizations are strictly prohibited from using Camel. DO NOT use Camel to promote or support these organizations or individuals.
2. Dangerous Acts and Self-Injury: DO NOT post, share, or send any content that depicts dangerous acts, self-injury, or suicide, nor provide any content that encourages others to engage in such activities.
3. Eating Disorders: DO NOT post, share, or send any content that depicts, promotes, encourages, or provides instructions for eating disorders.
4. Intimidation and Threats: DO NOT intimidate or threaten other people, including threats of physical harm against specific individuals.
5. Regulated Goods: DO NOT use Camel to sell or encourage the use of weapons, bombs, drugs, or any other regulated goods prohibited by local laws.
6. Online Gambling and Financial Schemes: DO NOT use Camel to encourage or promote online gambling or other financial schemes.
7. Illegal Activities: DO NOT post, share, or send any content related to illegal activities.

15.2. Graphic or Shocking Content

Camel is not the place for graphic, violent, shocking, or sensational content. If you wouldn't show this content to your parents or children, please do not post it here.

1. Violent and Shocking Content: DO NOT post, share, or send any violent, graphic, shocking, or sensational content, nor provide any content that incites others to commit acts of violence.

15.3. Discrimination or Hate Speech

Camel is an inclusive community. It is not acceptable to attack or incite violence against other users.

1. Hate Speech: DO NOT post, share, or send any content that incites hatred against a group of people based on their race, ethnicity, religion, nationality, culture, disability, sexual orientation, gender, gender identity, age, or any other form of discrimination.
2. Hostile Content: DO NOT post, share, or send content that may trigger hostility, including trolling or provocative remarks.

15.4. Nudity or Sexual Activity

Camel's community is not the place for sexually explicit content or content intended for sexual gratification. If it isn't something suitable to be done or shown in public view, don't post it.

1. Sexual Assault and Abuse: Camel strictly prohibits any content that contains, promotes, or encourages sexual assault, sexual abuse, sexual exploitation, or sexual violence. DO NOT post any such content.
2. Explicit Content and Nudity: DO NOT post, share, or send explicit content, sexual content, or nudity.
3. Sex Trade: DO NOT provide content related to prostitution, solicitation, or any other types of sex trade.

15.5. Child Endangerment

We prohibit users from creating, uploading, or distributing content that facilitates the exploitation or abuse of children. If we become aware of content that sexually exploits, targets, or endangers children, we may report cases to law enforcement and cooperate with them as necessary.

1. Inappropriate Interaction with Children: DO NOT post, share, or send any inappropriate interaction targeted at a child (e.g., groping or caressing).
2. Child Sexual Abuse Material: DO NOT post, share, or send any content that sexualizes minors (e.g., imagery that depicts, encourages, or promotes the sexual abuse of children or the portrayal of children in a manner that could lead to their sexual exploitation).
3. Sextortion: Camel strictly prohibits any sextortion (e.g., threatening or blackmailing a child by using real or alleged access to a child's intimate images).
4. Child Trafficking: Camel strictly prohibits the trafficking of children (e.g., advertising or soliciting children for commercial sexual exploitation).
5. Child Grooming: Camel strictly prohibits child grooming (e.g., befriending a child online to facilitate, either online or offline, sexual contact and/or exchanging sexual imagery with the child).
6. Harassment of Underage Users: DO NOT use public posts or private messages to harass underage users.
7. Age Restriction: DO NOT use the app if you are under 18, or the minimum age for your country or region if designated differently in the Privacy Policy and Terms of Service.

15.6. Harassment or Cyberbullying

We work hard to promote a positive environment and an abuse-free experience for our users. Please keep your interactions civil and treat all users with respect.

1. Harassment: DO NOT use public posts and/or private messages to harass other people.
2. Disclosure of Personal Information: DO NOT disclose others' personally identifiable information, such as address, phone number, email address, ID number, or credit card number.
3. Degrading and Humiliating Content: DO NOT deliberately degrade, humiliate, defame, or bully other people, nor encourage others to do so.

15.7. Impersonation, Spam, Scams, or Other Misleading Content

Our community values high-quality, engaging content. Content that is spammy, fake, fraudulent, or misleading is prohibited and will be removed.

1. Impersonation: DO NOT impersonate another person or organization by creating fake identities, confusing others into believing your relationship with another person or organization is something it is not, or post misleading content to make money.
2. Artificial Traffic: DO NOT create artificial traffic by any means, such as trading comments, hiring others or being hired to write comments, sharing repetitive content, sending chain letters, and using deceptive information to encourage views, likes, or comments.
3. Harmful Activities: DO NOT post any content, or conduct any activity, that harms members of our community. This includes defrauding users, phishing schemes, and deceptive practices.

15.8. Intellectual Property

Camel is a platform for unique and original creativity and expression.

1. Intellectual Property Infringement: DO NOT post, share, or send any content that violates someone else's copyrights, trademarks, or other intellectual property rights.

15.9. Other Malicious Activity

In addition to the content and behavior outlined above, our policies prohibit activity that undermines Camel's services or damages Camel's legitimate interests.

1. Interference with Camel's Operation: DO NOT interfere with Camel's daily operation, hack its website or associated networks, or bypass its measures to restrict users' access.
2. Malicious Files: DO NOT distribute files that contain viruses, trojans, worms, logic bombs, or other malicious or harmful material.
3. Reverse Engineering and Derivative Works: DO NOT modify, adapt, translate, reverse engineer, disassemble, decompile, or create any derivative products based on Camel, including any files, tables, or documentation, nor attempt to regenerate any source code, algorithms, methods, or techniques embodied in Camel.
4. Automated Information Collection: DO NOT use automated scripts to collect information from Camel.
5. Impersonating Camel Officials: DO NOT pretend to be Camel officials to trick users into making fake charges, etc.
6. Exploiting Bugs: DO NOT use bugs to implement behaviors that benefit, damage the game environment, or adversely affect other players.
7. Unauthorized Virtual Currency and Subscription Services: DO NOT purchase or obtain virtual currency and subscription services through channels not officially authorized by Camel.
8. Unauthorized Transactions: DO NOT conduct account, virtual currency, or gift transactions with others without authorization.
9. Malicious Refunds: DO NOT maliciously apply for a refund after recharging and using virtual currency and subscription services, which may cause losses to the platform.
10. Circumventing Platform Rules: DO NOT try to make illegal profits or harm the interests of the platform by circumventing the platform rules.
11. Harming or Misleading Users: Any activity that harms, defrauds, or misleads other users or damages the community will be considered a violation of our Community Guidelines and may result in the removal of your content and/or account.

Thank you for being wonderful community members and doing your part to maintain a safe and enjoyable space for all users. If you see any content that you believe violates the Terms of Service and/or the Community Guidelines, please report it in the Camel APP so we can review and take appropriate action. If you have further concerns, please contact support@cameldom.com.

16. Mobile Applications Terms

These terms govern your use of the Platform through application stores. The following supplemental terms apply depending on the application store from which you obtained the Platform.

16.1. Apple App Store Terms

To the extent permitted by applicable law, the following supplementary terms apply when accessing the Platform through a device manufactured by Apple Inc. ("Apple"):

1. No Apple Warranty: Apple is not a party to these terms with you.
2. License Grant: The license granted to you under these Terms is limited to a personal, limited, non-exclusive, and non-transferable right to install the Platform on Apple-authorized devices that you own or control, for personal and non-commercial use, and is subject to the usage rules set forth in the Apple App Store Terms of Service.
3. No Apple Support: Apple is not responsible for the Platform or its content, nor is it liable for any maintenance or support services related to the Platform.
4. Refund (if applicable): If the Platform fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Platform to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligations with respect to the Platform.
5. No Apple Liability for Claims: Apple is not responsible for addressing any claims brought by you or any third party concerning the Platform or your possession and/or use of the Platform, including but not limited to: product liability claims; any claim that the Platform fails to conform to any applicable legal or regulatory requirement; and claims arising under consumer protection or similar laws and regulations.
6. No Apple Responsibility for IP Infringement: If any third party claims that the Platform or your possession and/or use of the Platform infringes that third party's intellectual property rights, Apple is not responsible for the investigation, defense, settlement, or discharge of any such intellectual property infringement claim.
7. Warranty of Non-Embargoed Status: You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
9. Family Sharing: The Platform explicitly permits multiple users to use the Platform through Family Sharing or any similar functionality offered by Apple.
10. Service Region Restrictions: The Apple App Store is not available in the following regions: Japan, South Korea, Mainland China,Vietnam, Hong Kong, and Taiwan.

16.2. Google Play Terms

By downloading the Platform from Google Play (or its successor) operated by Google Inc. or one of its affiliates ("Google"), you expressly acknowledge and agree that:

1. Applicable Terms: Your use of the Platform downloaded from Google Play is governed by the Google Play Terms of Service and the Google Play Business and Program Policies, or any other terms that Google designates as the default end-user license terms for Google Play (collectively, the "Google Play Terms"); and the other terms and conditions in these Terms.
2. No Google Responsibility: Google has no responsibility or obligation with respect to the compliance or non-compliance of the Platform or you (or any other user) with these Terms or the Google Play Terms.
3. Service Region Restrictions: Google Play is not available in the following regions: Japan, South Korea, Brazil, Vietnam, Mainland China, Hong Kong, and Taiwan.

1. Nature of Service: Entertainment Only

1.1 Social Entertainment Purpose

Camel is designed and operated solely as a social entertainment application for amusement purposes. We do not offer, facilitate, or endorse any opportunity to win real money, physical prizes, cryptocurrency, or any items of tangible real-world value based on gameplay outcomes, skill level, or chance. All activities within the Platform are intended for recreational enjoyment only.

1.2 No Guarantee of Future Outcomes

Practice, proficiency, or success achieved within Camel's social gaming environment does not imply, guarantee, or suggest future success in any other form of regulated activity or professional competition. Skills developed herein are for entertainment purposes only.

1.3 Age Restriction & Eligibility

Camel is strictly intended for users aged 18 years or older (or the minimum legal age in your jurisdiction, whichever is higher). By using the Platform, you represent and warrant that you meet the applicable age requirement and are legally permitted to access social entertainment applications in your location.

2. Virtual Assets: No Monetary Value or Redemption Rights

2.1 Definition and Scope

"Virtual Assets" refers to any virtual currency, chips, coins, tokens, power-ups, cosmetic items, or digital goods provided, earned, purchased, or otherwise obtained within Camel (collectively, "Virtual Items").

2.2 No Real-World Value

You expressly acknowledge and agree that:

• Virtual Items have no monetary value, are not legal tender, and cannot be exchanged, redeemed, cashed out, or converted into fiat currency, physical goods, services, cryptocurrency, or any form of real-world value
• Virtual Items do not constitute property, and you acquire only a limited, non-exclusive, revocable, non-transferable license to use them solely within the Platform
• All Virtual Items remain the exclusive intellectual property of GoLink Club Co., Limited

2.3 No Refund or Compensation

• Purchases of Virtual Items are final and non-refundable
• Account suspension, termination, or data loss does not entitle you to refunds or compensation
• We reserve the right to modify, adjust, remove, or discontinue Virtual Items at our sole discretion

3. Service Provision: "As Is" and "As Available"

3.1 No Warranties

THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR RELIABILITY.

3.2 No Guarantee of Performance

GoLink Club Co., Limited does not warrant that:

• The Platform will be uninterrupted, timely, secure, error-free, or free from bugs or viruses
• The results obtained from using the Platform will be accurate or reliable
• Defects in the operation will be corrected
• The Platform will be compatible with all devices or operating systems

3.3 Technical Limitations

You acknowledge that access to and use of the Platform may be affected by factors beyond our reasonable control, including internet connectivity issues, server maintenance, network congestion, device compatibility, or force majeure events.

4. Limitation of Liability

4.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GoLink Club Co., Limited, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING:

• Loss of profits, revenue, data, or business opportunities
• Loss of goodwill, reputation, or user content
• Costs of procurement of substitute services
• Personal injury, emotional distress, or psychological harm

4.2 Cap on Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US FOR ACCESS TO THE PLATFORM IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD $100, WHICHEVER IS LESS.

4.3 Statutory Rights Preservation

Nothing in this Disclaimer shall exclude or limit liability for:

• Death or personal injury resulting from our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under applicable law

5. Third-Party Content, Services, and Links

5.1 No Endorsement or Responsibility

The Platform may contain links to third-party websites, applications, services, or content. We do not endorse, control, monitor, or assume responsibility for the accuracy, legality, privacy practices, or security measures of third-party providers.

5.2 User Assumption of Risk

Your access to and use of Third-Party Materials is solely at your own risk. We encourage you to review the terms of service and privacy policies of any third party before engaging with their content or services.

6. User Conduct, Content, and Responsibility

6.1 User-Generated Content

You are solely responsible for any content you create, post, transmit, or share through the Platform. By submitting User Content, you represent and warrant that you own or have obtained all necessary rights and that your content does not infringe any third-party rights.

6.2 Interactions with Other Users

You are solely responsible for your interactions with other users on the Platform. We expressly disclaim all liability for user-generated content that is inaccurate, offensive, illegal, or harmful, and for inappropriate behavior or unauthorized transactions conducted by other players.

6.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at support@cameldom.com if you suspect unauthorized access.

7. Anti-Secondary Market & Unauthorized Trading

7.1 Prohibited Activities

Users are strictly prohibited from:

• Buying, selling, trading, or exchanging Virtual Items, accounts, or in-game progress for real-world money outside the Platform
• Facilitating unauthorized transactions, account sharing, or proxy recharging
• Using automated tools, bots, exploits, or unauthorized software

7.2 Consequences of Violation

• Immediate and permanent suspension or termination of your account
• Forfeiture of all Virtual Items, progress, and associated data without refund
• Legal action, including reporting to relevant authorities

8. Data, Technical Issues, and Force Majeure

8.1 Data Loss and Backup

While we implement industry-standard security measures, we do not guarantee that your data, progress, or Virtual Items will never be lost, corrupted, or inaccessible due to technical failures, server issues, or hacking.

8.2 Technical Maintenance and Updates

We reserve the right to temporarily suspend, modify, or discontinue access to the Platform for maintenance, updates, security patches, or operational reasons, with or without prior notice.

8.3 Force Majeure

We shall not be liable for any failure or delay in performing our obligations to the extent caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government actions, labor disputes, or internet service provider failures.

9. Compliance with Local Laws

9.1 User Responsibility

It is your sole responsibility to determine whether accessing or using social entertainment applications like Camel is legal, permitted, or restricted in your jurisdiction. You agree to comply with all applicable local, national, and international laws and regulations.

9.2 No Legal Advice

Nothing in this Disclaimer constitutes legal advice. If you have questions about the legality of using Camel in your location, please consult a qualified legal professional.

9.3 Indemnification

You agree to indemnify, defend, and hold harmless GoLink Club Co., Limited and its affiliates from any claims, liabilities, damages, losses, or expenses arising from your violation of applicable laws or this Disclaimer.

10. Modifications to This Disclaimer

10.1 Right to Update

We reserve the right to modify, update, or replace this Disclaimer at any time, at our sole discretion. Material changes will be communicated via in-app notices, email, or prominent posting on the Platform.

10.2 Continued Use Constitutes Acceptance

Your continued access to or use of the Platform after the effective date of any revised Disclaimer constitutes your acceptance of the updated terms. If you do not agree with the changes, you must discontinue use of the Platform immediately.

11. Governing Law and Severability

11.1 Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles.

11.2 Severability

If any provision of this Disclaimer is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.

Final Acknowledgment: BY ACCESSING, DOWNLOADING, INSTALLING, OR USING CAMEL, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS DISCLAIMER IN ITS ENTIRETY. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF THE APPLICATION AND SERVICES IMMEDIATELY.